Coupled with our wide range of spare parts and rental equipment, our 24-hour service hotline, maintenance and commissioning services, power grid analyses and load tests make JOVYATLAS a reliable partner with a wealth of expertise.
Our extensive stock of spare parts allows us to respond to almost any issue at any time.
Our 24-hour service hotline gives you round the clock access to our expert staff.
Do you need to make a complaint?
We have drawn on our many years of experience to develop a range of cost-effective services for our customers. When you enter into a maintenance agreement with us, our specialists will check how well your UPS system and battery is working before working with you on a plan to maximise the reliability and availability of your UPS system.
JOVYATLAS provides a wide range of services, from commissioning power grid analyses and load testing through to training and spare parts. Our trained service technicians know every JOVYATLAS system inside and out, and are standing by to provide you with expert on-site assistance. Our service team can provide tailored advice about the peripherals, cables and fuses you need to keep your UPS system running smoothly. We can also help you make sure that your UPS system is installed in line with all relevant standards and train your staff how to operate your new equipment.
We are here to help if you have a problem with one of our products. Simply fill out the RMA form and one of our experts will contact you as soon as possible.
JOVYATLAS has an extensive selection of portable resistors available for hire. Contact us to find out more. We also provide a UPS rental service - perfect for customers who need a reliable power supply for their equipment on a temporary basis.
JOVYATLAS will provide a UPS system that is perfectly suited to your requirements, giving you the peace of mind you need at a fair price. We have a limited range of UPS systems available for hire, all of which are available at short notice.
Our experts can also provide delivery, project management and logistics support services. Please contact our service team if you would like to discuss prices and the various options available to you.
Is a high-quality power supply crucial for your business? - If it is, a power grid analysis may be the perfect choice for you. A power grid analysis can be performed in any environment, from data centres through to industrial facilities and offices.
We will analyse your UPS setup and your mains electricity supply. Our experts will use their own equipment to check your 3-phase low voltage power supply for any anomalies or unusual events. Sudden load fluctuations or non-linear loads can affect the overall quality of your power supply.
A poor quality power supply increases the risk of downtime, wasting energy and increased electricity bills.
JOVYATLAS GmbH has a nationwide network of service centres so that it can respond quickly to any need. If you experience a fault, our experts at JOVYATLAS’ main office in Jemgum will coordinate our service technicians to make sure you get the help you need.
Contact:
Phone: +49 (0) 49 58 93 94 415
Mail: service@jovyatlas.de
Important information
24 /7 SERVICE SUPPORT
Dear customers, dear partners,
from december 23rd. to january 1st, our company is closed for holiday seasons.
Of course, we are available 24/7 in urgent cases:
▶ TEL +49 (0)491 9922615
▶ TEL +49 (0)491 9394-415
▶ eMail : service@jovyatlas.de
We wish you a merry Christmas and a Happy New Year.
